Unified communications

Unified communications

SELECT – Unified Communications & AV Solutions <
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Unified Communications

Enterprise voice, video, messaging, and conferencing platforms integrated into a single cohesive ecosystem for seamless team collaboration.

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Audio-Visual Solutions

Immersive AV environments — smart meeting rooms, interactive displays, video walls, and auditorium solutions that enhance engagement and productivity.

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Design & Integration

End-to-end solution design, system integration, and deployment — from initial consultation and site survey through to commissioning and user training.

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Managed Services & AMC

Proactive managed services, technology upgrades, lifecycle management, and 24/7 support to keep your UC and AV systems running at peak performance.

🔷 Mitel Authorised Partner UC Technology Partner 01

Mitel UC Capabilities

At Select Engineering & Services, we leverage Mitel's world-class unified communications platform to deliver robust, enterprise-grade telephony and collaboration solutions. From on-premise IP-PBX to cloud-hosted communications, Mitel powers businesses of all sizes with reliability, flexibility, and deep integration capabilities.

  • Enterprise IP Telephony
    Robust and reliable Mitel IP-PBX systems for enterprises of all sizes — scalable from 20 to 65,000+ users.
  • MiCloud & Hybrid Deployment
    Flexible cloud and hybrid models that enable businesses to scale effortlessly while ensuring business continuity.
  • MiCollab Unified Collaboration
    Integrated voice, video, messaging, and web conferencing for seamless team collaboration from any device.
  • Contact Centre Solutions
    Mitel MiContact Center for advanced call handling, workforce management, analytics, and customer engagement.
Mitel solutions are deployed by our certified engineers — ensuring proper configuration, deep system integration, and long-term support that protects your investment.
Mitel UC 🔷 Mitel Solutions

Mitel Capability Suite

A comprehensive set of Mitel-powered capabilities covering every aspect of enterprise communication — from the desktop phone to the contact centre.

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Enterprise Telephony

Reliable IP telephony systems on Mitel MiVoice Business and MiVoice Office platforms — supporting both SIP trunking and traditional ISDN connectivity with full failover capability.

MiVoice Business SIP / ISDN Failover
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Cloud & Hybrid UC

Migrate at your own pace — from fully on-premise to hybrid to MiCloud Flex. Consistent user experience across all deployment models with no disruption to existing infrastructure.

MiCloud Flex Hybrid Ready Multi-Site
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Collaboration & Messaging

MiCollab unifies voice, video conferencing, instant messaging, presence, and file sharing — available on desktop, browser, and mobile apps for remote and in-office teams.

MiCollab Presence Mobile App
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Mobility & Remote Work

Empower your workforce with Mitel's softphone and mobile client applications — secure, on-the-go communication with the full feature set of an office desk phone on any device.

Softphone BYOD Secure VPN
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Contact Centre

MiContact Center Business delivers omnichannel customer engagement — inbound/outbound call management, IVR, real-time dashboards, workforce management, and CRM integration.

Omnichannel IVR Analytics
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CRM & API Integration

Native integrations with Salesforce, Microsoft Teams, ServiceNow, and custom API connectivity — enabling click-to-call, screen-pop, and unified records within your existing workflows.

Salesforce MS Teams Open API
🟧 Matrix Comsec Authorised Partner UC Technology Partner 02

Matrix Comsec UC Capabilities

Matrix Comsec is India's leading enterprise communication brand, trusted by thousands of businesses for reliable telephony, access control, and unified communications. As authorised partners, we deploy and support the full Matrix portfolio — from EPABX systems to cloud telephony and unified communication suites — with local expert support across South India.

  • EPABX & IP-PBX Systems
    Matrix ETERNITY series EPABX systems — analogue, digital, and IP hybrid — for SMEs, mid-market, and large enterprises.
  • SPARSH IP Phones & Endpoints
    Professional SIP desk phones, DECT wireless handsets, and video phones for seamless voice communication across every workspace.
  • Unified Communications Suite
    Matrix VARTA UC — integrated voice, video, messaging, and conferencing on a single platform designed for the Indian enterprise market.
  • Call Management & Reporting
    PRASAR call management software with detailed CDRs, call accounting, trunk utilisation reports, and real-time dashboards.
Matrix solutions are particularly well-suited for Indian enterprise environments — with local compliance, multi-language support, and a widespread authorised service network that SELECT is proud to be part of.
Matrix UC 🟧 Matrix Solutions

Matrix Comsec Capability Suite

Matrix's comprehensive product range covers every layer of enterprise telephony — from the EPABX core to SIP endpoints, UC applications, and intelligent call management.

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ETERNITY EPABX Systems

Matrix ETERNITY series hybrid IP-EPABX supporting analogue, BRI, PRI, and SIP trunks — available from 8-line SME configurations up to 5,000-port enterprise deployments.

ETERNITY Series SIP / PRI 8–5000 Ports
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SPARSH IP Phone Range

A full range of SIP-based IP desk phones — from entry-level reception models to executive colour touchscreen phones and video calling endpoints — all compatible with leading UC platforms.

SPARSH Series Video Phones DECT
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VARTA Unified Communications

Matrix VARTA UC platform integrating voice, video, chat, and conferencing for desktop and mobile — designed for Indian enterprise environments with local compliance and multi-language support.

VARTA UC Multi-Language Mobile App
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PRASAR Call Management

Comprehensive call accounting and management software with CDR reporting, trunk cost analysis, department-wise billing, real-time traffic monitoring, and customisable alert thresholds.

PRASAR CDR Reports Cost Analysis
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Cloud & Hosted Telephony

Matrix hosted PBX and cloud telephony options for businesses seeking zero-capex communication infrastructure — fully managed, with per-seat pricing and guaranteed uptime SLAs.

Hosted PBX Zero Capex 99.9% Uptime
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Integrated Access & Security

Uniquely, Matrix offers integrated telephony and access control — COSEC door controllers, video door phones, and visitor management that work in sync with the EPABX system.

COSEC Video Door Visitor Mgmt
Service Delivery

What We Deliver

Our delivery model is designed to take you from initial requirement to a fully operational UC and AV ecosystem — with dedicated support that extends well beyond the go-live date.

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End-to-End Solution Design & Consultation

We begin every engagement with a thorough discovery — understanding your communication workflows, space requirements, user profiles, and budget — before proposing a solution that is precisely right-sized for your organisation.

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System Integration & Deployment

Our certified engineers handle the full installation, configuration, and integration of UC and AV systems — including network readiness, cabling, equipment rack build, and commissioning with complete documentation.

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Managed Services & Support

We offer structured AMC programmes, remote monitoring, helpdesk support, and on-site SLA-backed response — ensuring your UC and AV systems continue to perform reliably long after handover.

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Technology Upgrades & Lifecycle Management

As technology evolves, we proactively guide you through upgrades, software updates, hardware refreshes, and platform migrations — protecting your investment and keeping your systems future-ready.

Get In Touch

Ready to Transform Your Communications?

Whether you need a new EPABX system, a complete UC rollout powered by Mitel or Matrix, an AV-equipped meeting room suite, or a maintenance contract for your existing systems — SELECT is ready to help. Contact us today for a no-obligation consultation and site assessment by one of our senior engineers.